Shipping policy
Shipping Policy
Thank you for choosing UBERMAN!
We’re committed to providing you with a smooth and transparent shipping experience. Please review our shipping policy below:
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates and Delivery
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Free shipping on orders over $100 within Australia.
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Flat-rate standard shipping of $10.00 for orders under $100.
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Express shipping available for delivery within 1-3 days for $15.00
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International shipping rates vary by destination and are calculated at checkout.
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Delivery Times
- Standard Delivery: 5-7 business days for domestic orders.
- Expedited Shipping options are available at checkout for faster delivery.
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International orders may take 7-15 business days depending on location.
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Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number so you can monitor your package every step of the way.
Shipping Restrictions
We currently ship within Australia and select international countries. Some products may be restricted in certain regions. Please check your local regulations before placing your order.
Address Accuracy
Please ensure your shipping address details are correct. We’re not responsible for delays or lost packages due to incorrect address information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service within 7 days of delivery, and we’ll do our best to resolve the issue promptly.
COVID-19 Notice
Delivery times may be affected by ongoing health and safety measures. We appreciate your patience and understanding.
Questions?
Please contact our support team at support@uberman.com.au for any questions or concerns about your shipment.
We’re dedicated to delivering your health and wellness supplements quickly and reliably. Thank you for trusting UBERMAN.